Shipping policy
At Habibicortina, we are committed to making your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders across the United States.
1. Order Processing Time
Orders are processed within 1–3 business days after the order is successfully placed.
Orders are generally processed Monday through Friday, excluding weekends and applicable holidays.
Once your order has been processed and shipped, you will receive shipping information when tracking is available.
2. Standard Shipping
Standard Shipping: 7–12 business days
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.
The shipping time begins after your order has been processed and shipped.
Estimated Total Delivery Time
- Order Processing: 1–3 business days
- Standard Shipping: 7–12 business days
- Estimated Total: Approximately 8–15 business days
3. Shipping Costs
FREE Standard Shipping
We currently offer free standard shipping on eligible orders shipped within the United States.
There is no separate standard shipping charge at checkout for eligible orders.
4. Shipping Address
Please make sure your shipping address is accurate and complete when placing your order.
Once an order has been processed or shipped, we may not be able to change the shipping address.
If you notice an incorrect address after placing your order, please contact us as soon as possible at support@habibicortina.shop.
5. Order Tracking
When tracking information is available, it will be provided after your order has been shipped.
Please allow some time for the carrier's tracking system to update after the tracking number is created.
6. Delayed or Missing Orders
Although we work to provide reliable delivery, shipping delays can occasionally occur because of:
- Carrier delays
- Severe weather
- Holidays or peak shipping periods
- Incorrect or incomplete shipping information
- Delivery restrictions
- Other circumstances outside our reasonable control
If your order has not arrived within the estimated delivery timeframe, please contact us so we can help review the status of your shipment.
7. Damaged Packages
If your package arrives visibly damaged, please take photos of the package and product and contact us as soon as possible.
Please include your order number and clear photos so we can review the issue and provide the appropriate assistance.
8. Incorrect or Missing Items
If you receive an incorrect item or an item is missing from your order, please contact us promptly at:
support@habibicortina.shop
Please provide your order number and relevant photos or details so we can investigate and assist you.
9. Delivery Address Issues
Habibicortina is not responsible for delays or additional costs resulting from an incorrect, incomplete, or undeliverable address provided by the customer.
If a package is returned to us because of an incorrect address, please contact our support team for available options.
10. Shipping Restrictions
Our current standard shipping service is intended for eligible orders shipped within the United States.
Shipping availability may vary depending on the destination and product.
If you have questions about shipping to a specific location, please contact us before placing your order.
11. Contact Us
If you have questions about shipping, delivery, or your order, please contact us:
Habibicortina
Email: support@habibicortina.shop
Phone: +1 510-504-2937
Address: 2222 Transom Way, San Leandro, CA 94577, USA
Support Hours: Monday–Friday, 09:00 AM–05:00 PM (PT)
We aim to respond to all customer messages within 24 business hours during our regular support hours.